At Whitmore Residential, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, enquire about our services, rent a property, or engage with us as a landlord, tenant, contractor, or applicant.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our website or services, you agree to the practices described in this Privacy Policy.
Whitmore Residential is a residential lettings and property management company providing services to landlords, tenants, and property owners.
As a data controller, we are responsible for determining how your personal information is collected and used.
If you have any questions regarding this Privacy Policy or how your information is handled, please contact our office.
We may collect and process the following types of personal information:
Personal Information
Financial Information
Property-Related Information
Technical Information
When you visit our website, we may automatically collect:
We use personal information to:
We will only use your information where we have a lawful basis to do so.
We process personal information under one or more of the following lawful bases:
Where processing is necessary to fulfil a tenancy agreement, management agreement, or service contract.
Where we must comply with legal requirements, including:
Where processing is necessary for our legitimate business interests, provided those interests do not override your rights and freedoms.
Where required, we will obtain your consent before processing personal information for specific purposes, such as marketing communications.
We may share your information with trusted third parties when necessary to provide our services, including:
We only share information necessary for the relevant purpose and take reasonable steps to ensure third parties protect your data.
We take appropriate technical and organisational measures to protect personal information against:
While we work hard to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
We retain personal information only for as long as necessary to:
Retention periods may vary depending on the nature of the information and applicable legal requirements.
Under data protection legislation, you may have the right to:
Access Your Data
Request a copy of the personal information we hold about you.
Correct Your Information
Ask us to update inaccurate or incomplete information.
Request Erasure
Request the deletion of personal information where legally appropriate.
Restrict Processing
Request limitations on how your data is used.
Data Portability
Request transfer of your information to another organisation where applicable.
Object to Processing
Object to certain types of processing based on legitimate interests.
Withdraw Consent
Where processing is based on consent, you may withdraw consent at any time.
Our website may use cookies and similar technologies to improve functionality, analyse website performance, and enhance user experience.
Cookies may help us:
You can manage cookie preferences through your browser settings.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
We encourage users to review the privacy policies of any third-party sites they visit.
We may occasionally send information about our services, market updates, or relevant property news.
You can opt out of marketing communications at any time by:
We may update this Privacy Policy from time to time to reflect changes in legislation, business practices, or service offerings.
Any updates will be published on this page, and the revised version will become effective upon publication.
If you have any questions about this Privacy Policy or how we handle your personal information, please contact Whitmore Residential.
We are committed to protecting your privacy and ensuring that your personal information is handled responsibly, securely, and transparently.
